TÉRMINOS GENERALES Y PROCEDIMIENTO DE CONTRATACIÓN

This Client Agreement (“Agreement”) is made and entered into by and between the Client and Arka Global Liquidity Limited (“Arka Global Liquidity”), a company duly incorporated under the laws of Saint Lucia, with registration number 2024-00428 and address at Ground Floor, The Sotheby Building,Rodney Bay, Gros-Islet, Saint Lucia.This agreement constitutes a public offer to enter into a brokerage services agreement (the"Agreement") and outlines the terms and conditions currently governing the provision of brokerage services by Arka Global Liquidity Ltd. to its clients.
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WHEREAS
‍1. The company maintains operational office addresses at PRIMERA PRIVADA DE LA SALVACIÓN 785, AMIRÁ, ZONA DIAMANTE,QUERÉTARO, QUERÉTARO, C.P. 76140.

2. The Client's registered address shall be the one provided in the account opening electronic form, verified against the accepted Know Your Customer (KYC) documentation for proof of address.

‍3. In consideration of Arka Global Liquidity agreeing to open and/or maintain one or more accounts for theClient and provide services related to the purchase and sale of over-the-counter margin-based trading contracts, the Client agrees to the following terms and conditions:

‍1. ACCEPTANCE
1.1. The Client of the Company is any legal entity or individual whohas accepted the terms of thispublic offer (the Client). The acceptance of the terms of the public offer is made by the client by filling in the registration form for opening of the Trading account with the Company, and ticking the box I agree with the terms of the public offer and its annexes.
1.2. This Agreement shall only be considered accepted by Arka Global Liquidity and become a binding contract between the Client and Arka Global Liquidity upon the verification and approval of the Client’s information by Arka Global Liquidity.
1.3. The subject of this Agreement is the provision to the Client of the services listed in clause 3 of this Agreement.
‍1.4. Terms and definitions that are found in the text of this Agreement has the next meaning:“Account opening form” is an e-form used to collect essential information about a client who wishes to open an account with Arka Global Liquidity Ltd.. “Site” is the website of the Company Arka Global Liquidity Ltd.. “Personal Cabinet” means the individual space of the Client on the Company’s Site, accessto which isopened after the client’s identification through the introduction of a unique login andpassword.Through the Personal Cabinet, the Client’s Trading accounts are maintained, the register oftransactions is maintained, and the Client’s information support is maintained. “Trading account” is aunique personalized register of Trading transactions in the Trading Platform, which reflects,openpositions, closed positions, non-trading operations (such as operations to deposit funds intotheTrading account or withdraw funds from the Trading account).“Trading platform” is a set of software and hardware that provides information on real-timetrading infinancial markets, conducts trading operations, records mutual obligations between the Clientand theCompany, and observes terms and conditions.“Trading transaction” is a transaction for the purchase or sale of a Financial Instrument.“Financial instrument” means the ability to trade on the difference between spot exchange rates of foreign exchange or another type of underlying asset, or another financial instrument of this kind.

‍2. TRADING
2.1 AUTHORIZATION TO TRADE. Subject to the terms and conditions of this Agreement and acceptance of Client’s application to open an Account with Arka Global Liquidity, client here by authorizes Arka Global Liquidity to maint a in one or more Accounts in client’s name and engage in transactions for Client’s Account in accordance with oral, written or electronic instructions by client and its officers, partners, principals, employees or other agents (“Representatives”). Client will bear the risk of all unauthorized instructions by its Representatives and will indemnify and hold Arka Global Liquidity harmless from all claims, liabilities, losses, damages, fees, costsand expensesrelating to or arising from Arka Global Liquidity reliance on such instructions, including anyimproper,unauthorized or fraudulent instructions by the Representatives, except in cases of grossnegligence orwillful misconduct by Arka Global Liquidity.Unless expressly stated otherwise in writing, all transactions entered into between ArkaGlobal Liquidity andclient shall be governed by the terms of this Agreement, as amended from time to time (including, without limitation, Arka Global Liquidity Risk Disclosures and Trading Policies and Procedures).
‍2.2 ACCOUNT APPROVALS AND MAINTENANCE. Arka Global Liquidity reserves the right to reject a client’s application or close a client’s account at its sole and absolute discretion, without prior notice to the client. Arka Global Liquidity may request additional information, documentation, or materials from the client to verify details or investigate the client’s trading activities, in order to determine whether continued trading on the client’s account is appropriate. The client acknowledges that Arka Global Liquidity may, at any time and at its sole discretion, impose restrictions on trading, disbursements, or transfers. Arka Global Liquidity also reserves the right to amend, revise, update, or modify this Agreement at any time, without prior consultation with the client. The most current version of the Agreement will be available on the Arka Global Liquidity website; https://www.arkaltd.io/terms-of-service. We reserve the right to limit or restrict access to all or certain parts of the Website and/orServices inspecific jurisdictions. You acknowledge and agree that we are not liable if your country of residence or location becomes restricted or blocked. Restricted Territories include, but are not limited to, individuals residing in: Sudan, Syria, North Korea, Cuba, Iran, the United States, Canada,Japan,Pakistan, Libya and Somalia. Client acknowledges and agrees that accounts that are opened/traded from restricted jurisdiction would be automatically closed by Arka Global Liquidity when Arka Global Liquidity discovers during Arka Global Liquidity client assessment period on trading activity jurisdiction check and such account(s) would only be reinstated when Client can show proof of new jurisdiction in a non-restricted territory by providing proof of address not less than one month old. Client also acknowledges and agrees that accounts are segregated in the Arka Global Liquidity books and records only, and Client’s funds are not FDIC-insured and are deposited with a liquidity provider selected by Arka Global Liquidity in its sole discretion.

3. COMPANY SERVICES
3.1. The Company provides the following services to the Client:
3.1.1. Conducting conversion-arbitrage Trading transactions without direct delivery of the under lying asset, using Financial Instruments. Each Financial Instrument with which the Client commits a Trading Transaction shall be deemed settlement. Settlements on Trade transactions between the Companyand the Client do not imply the physical delivery of the currency or asset declared in the FinancialInstrument (contract).
3.1.2. Client Account Creation and Maintenance The creation and maintenance of the Client’s account involve the following actions:
I. Account Setup:
• Establishing a personal cabinet for the Client
• Assigning unique access codes to the Client to ensure clear separation of the Client’s funds from those of the Company and other clients.
• Guaranteeing the confidentiality and security of the access codes.
II. Fund Management:
• The Company’s consent to accept funds into its account for conducting transactions with FinancialInstruments on behalf of the Client.
• Opening trading accounts for the Client.
• Processing deposits and withdrawals of the Client’s funds to and from the trading account in accordance with the Client’s instructions and the Company’s current policies.
• Applying relevant commission payments, bank interest, charges, and write-offs to the trading account, as per the Company’s trading terms.
III. Support and Services:
• Providing informational and technical support to the Client.
• Collecting and processing the Client’s data, including conducting identification and verification procedures.
• Supplying specialized software for transmitting analytical signals.
• Offering software for executing trading operations and analyzing market trends via the Internet.IV. Trading Activities:
• Acting as an intermediary to execute the Client’s trading orders for the purchase or sale of FinancialInstruments, where possible.
• Managing the accounting, recording, and execution of the Client’s instructions through third partiesor at the Company’s expense.
3.2. The Company provides services to the Client exclusively through the Internet. Other means ofcommunication can be used if the Company deems it necessary. The Company is not responsible forthe inability to provide services in the event of problems relating to connections with the Internet.
3.3. The Company provides to the Client an access to its trading history for any period of time. Accessto the trading history is carried out by the Client independently, through the trading platform.
3.4. The Company, including its employees, representative offices, and branches, does not offeradvice on legal, tax, or accounting matters, nor does it provide guidance on the suitability or profitability of any transaction, including trading transaction. Regarding the Client’s trading operations,the Company’s role is limited to facilitating the transmission of the Client’s trading orders. TheCompany does not provide trust management services or make any recommendations.
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4. FINANCIAL OPERATIONS
4.1. The Company publishes the size of all current commissions and costs, based on the financial instruments selected by the Client, within the Personal Cabinet.
4.2. The Company reserves the right to adjust commissions, spreads, swaps, and other costs withoutprior written notification to the Client.
4.3. The Company provides information service to ensure access to current market prices for tradedfinancial instruments.
4.4. The Client acknowledges and agrees that certain service packages may utilize different liquidityproviders and their products. If the liquidity provider changes, subsequent trading operations mayreflect different quotes compared to those originally provided by the primary liquidity provider. Allpositions opened before such changes will remain subject to the terms under which they wereoriginally executed.
4.5. Each Client's order to buy or sell a financial instrument is not matched by an equivalent operationin any market. The Company calculates profits or losses on a netting basis by offsetting mutual claimsand liabilities across all client transactions. If necessary, the Company may transfer anyuncompensated position to a third-party principal.
4.6. The Company accepts Client payments in national currencies, converting them to the U.S. dollarequivalent through banks and payment systems. The conversion is performed under the terms of theClient’s selected financial instruments, as outlined in the Personal Cabinet. The applicable conversionrates are published in the Personal Cabinet or on the Company’s website.
4.7. Withdrawals of Client funds are performed based on the market rate of the Client’s nationalcurrency converted to its U.S. dollar equivalent. The conversion rate aligns with the official rate set bythe National Bank of the Client’s country on the date of the first payment. However, the rate used willnot exceed the official exchange rate of the national currency set by the National Bank on that date.

5. RIGHTS AND OBLIGATIONS OF THE CLIENT
5.1. The Client is entitled to receive the services described in this Agreement in their entirety.
5.2. The Client may request a withdrawal of funds within their available balance at any time.Withdrawals will be processed according to the terms and conditions of this Agreement.
5.3. Client agrees that he/she is required to engage in active trading on their Account before beingeligible for withdrawals.
5.4. Failure to meet the minimum trading activity requirement may result in the suspension ofwithdrawal privileges.
5.5. The Client may change their registration password an unlimited number of times to maintain therequired level of confidentiality.
5.6. The Client must provide accurate personal information during account registration andAgreement execution and submit required documents in compliance with the Company's policies.
5.7. The Company reserves the right to close all or part of the Client’s open positions if the Client's fundlevel (the ratio of deposit to current loss and collateral for open positions) falls to or below the stop-outlevel defined by the Company. This stop-out level is published on the Company's website.
5.8. The Company may refuse service in cases of Client non-compliance with obligations or Companyrules. It may also act to prevent malicious activities, claim compensation for justified costs or losses,or refuse service without explanation. In such cases, the right to compensation is voided.
5.9 The Client acknowledges access to the Company’s Confidential Information and relationships dueto trading activities. To protect the Company’s interests:The Client shall not misuse Company information, solicit business from other Clients, or encouragethem to reduce their engagement with the Company.The Client must not hire or solicit Company employees during the Agreement term or within 12months after its termination.
5.10. To comply with anti-money laundering, anti-terrorism, fraud prevention, and other regulatoryrequirements, the Company may request additional information or documentation for suspiciousactivities. During investigations, the Company may suspend Client instructions or refuse to fulfillAgreement terms.
5.11. No article of this Agreement cannot be a basis for civil liability for the Company based on anyalleged failure to perform obligations under this Agreement.
5.12. The Company reserves the right to block the Client's Personal Cabinet or trading accounts underthe following conditions:If the Client's provided information is deemed false.If the Client attempts unauthorized access to the company’s IT systems or obtains insider information.
5.13. The Client must only send emails from the address provided at registration.
5.14. The Client acknowledges and agrees that the Company is not obligated to pay interest orguarantee payments corresponding to the level of inflation on the cash balance of the Clientregardless of the time spent of funds in the accounts of the Client.
5.15. The Company will not process payment orders from the Client’s account to third parties unlessexplicitly agreed upon in a supplementary agreement where nexus will be proofed between client andthird party.
5.16. Withdrawals from the Client’s trading account must follow the Company’s specified methodsand procedures. The Company reserves the right to amend withdrawal processes based on currentneeds or circumstances without prior Client approval.
5.17. The Client is allowed to register only one Personal Cabinet. Any additional cabinets will beblocked, and the Client will be notified.
5.18. The client understands that Algorithmic High-Frequency Trading (HFT) and Arbitrage activitiesare prohibited. If such activities are detected, the trading account will be disabled, and the Client will not be only be allowed to withdraw their initial deposit nor profit.

6. CHARGES, DEPOSITS AND WITHDRAWAL
‍6.1 The client agrees to pay all applicable charges associated with the services provided by Arka Global Liquidity, including but not limited to mark-ups, markdowns, statement fees, idle account fees, order cancellation fees, account transfer fees, introducing broker fees, and Money Manager fees, as well as any other relevant charges. Arka Global Liquidity reserves the right to modify these charges at its sole discretion without prior notice. All such charges are payable by the client as they are incurred or as determined by Arka Global Liquidity at its sole discretion. The client hereby authorizes Arka Global Liquidity to deduct any such charges directly from the client’s Account(s).
6.2 Deposit and withdrawal.
I. Clients must engage in active trading after depositing funds into their Arka Global Liquidity trading account to become eligible for withdrawals. Deposited funds must be used for trading purposes.
II. Arka Global Liquidity reserves the right to impose account restrictions, revoke withdrawal rights, or close accounts if suspicious activity is detected. Such actions may also result in the confiscation of funds.
III. Arka Global Liquidity does not accept or disburse funds in cash or cash equivalents.
IV. All transactions between clients and Arka Global Liquidity must be conducted through wire transfers, Automatic Clearing House (ACH), or other methods approved by Arka Global Liquidity. These methods must enable verification of both the sending and receiving parties' identities, as deemed appropriate by Arka Global Liquidity.
V. Deposit and withdrawal transactions are permitted only between the client’s Arka Global Liquidity account and another account held in the client’s name or for which the client can clearly demonstrate ownership.
VI. To prevent money laundering, fraud, and unauthorized activities, Arka Global Liquidity may limit withdrawal options. Withdrawals must be made to the same bank account or credit/debit card used for the initial deposit, in compliance with AML regulations.
VII. Clients can request partial or complete fund withdrawals by submitting a “Withdrawal Request” in their Arka Global Liquidity portal. Withdrawals are typically processed within 2–3 business days.
VIII. Arka Global Liquidity reserves the right to decline withdrawal requests from clients who fail to comply with the above terms and/or clients may be required to provide additional information and documents before withdrawal requests are approved.
6.1 TRADING OVER SYNTHETIC ASSETS – PROFIT LIMITATION The Client acknowledges and agrees that any profits generated through trading synthetic assets on the Company’s platform are subject to a maximum profit limitation policy. Notwithstanding the actual percentage of profit generated during a given month, the Company guarantees a maximum distribution of 10% of the monthly profit to the Client’s account. The remaining profit percentage shall be waived by the Client and retained by the Company to ensure business sustainability and the long-term viability of the trading platform. The Client expressly agrees to forgo any claims to profits exceeding the guaranteed 10% monthly distribution.This clause forms an integral part of the Company’s commitment to providing stable and secure trading services while maintaining the operational and financial health of the business. By engaging in trading synthetic assets, the Client affirms their understanding and acceptance of this policy.

7. DURATION AND TERMINATION OF AGREEMENT
7.1. This Agreement becomes effective once the Client completes the registration form for opening aTrading Account and selects the checkbox indicating acceptance of the “terms of the public offer andits annexes.” The Agreement remains valid indefinitely unless terminated by either Party in accordancewith its terms.
7.2. Either Party may terminate this Agreement unilaterally based on the circumstances andconditions as outlined in this agreement.
7.3. The Company reserves the right to terminate this Agreement immediately in the event of a grossviolation of its terms by the Client. Notification of such termination may not be provided to the Client.
7.4. If the Client’s trading account contains funds at the time of termination, the withdrawal of suchfunds will be processed in accordance with the terms outlined in this Agreement.
7.5. If any provision or part of a provision within this Agreement is deemed unenforceable by a courtof competent jurisdiction, that provision will be treated as severable, and the remainder of theAgreement will remain legally valid and enforceable.
7.6. The Company reserves the right to block the Client’s account during investigations or to terminatethis Agreement unilaterally without disclosing reasons, if the security team identifies any of thefollowing:
• Fraudulent activity
• General breach of this Agreement
• Use of trading methods that pose a direct or indirect threat to the Company’s operations, including technical or economic risks or excessive server load

8. LIABILITY OF THE PARTIES
8.1. The Client assumes all risks associated with unauthorized instructions issued by him/her or itsrepresentatives and agrees to indemnify and hold the company harmless from any claims, liabilities,losses, damages, fees, costs, or expenses arising from the company’s reliance on such instructions,including those that are improper, unauthorized, or fraudulent.
8.2. The Company shall be liable solely for actual damages incurred by the Client as a direct result ofthe Company's failure to fulfill its obligations under this Agreement. However, the Company shall notbe responsible for any loss of anticipated profits or benefits. In all other circumstances, any lossesincurred by the Client shall be deemed to result from the Client's own actions or inactions.
8.3. In the event of encountering non-market quotations, incorrect data displayed in the Client'saccount, account history, or open positions, either party shall notify the other party via email or througha message on its website. Transactions affected by such errors, including any resulting profits orlosses, are subject to cancellation or adjustment to align with market conditions.
8.4. The Client shall be liable to the Company for any losses incurred due to the Client's actions oromissions, including damages arising from the failure to provide, or the delayed submission of, anydocuments required under this Agreement and applicable regulations. Additionally, the Client shall beresponsible for any damages caused to the Company as a result of misrepresentations contained inthe documents provided by the Client to the Company.
8.5. The Company shall not be held liable for any losses incurred by the Client if such losses resultfrom hacker attacks, failures in computer networks, electrical power systems, or telecommunicationsystems directly involved in executing foreign exchange transactions or other Company operations,provided these incidents occur without any fault or negligence on the part of the Company.
8.6. The Company shall not be held liable for the authorized use of the Client’s identification data bythird parties.
8.7. The Company shall not be liable for the outcomes of conversion or arbitrage transactionsundertaken by the Client based on analytical materials provided by the Company. The Clientacknowledges that foreign exchange and arbitrage transactions carry inherent risks, including thepossibility of not achieving the expected income and the potential loss of part or all of the investedfunds.
8.8. This Agreement does not include provisions that exclude or limit obligations to the Client whichthe Company is not permitted to exclude or limit under the laws of the Company's country ofregistration. In the event of any conflict between this Agreement and the Client's legal rights, the lawsof the Company's country of registration shall take precedence. The Company assumes no additionalobligations or fiduciary duties beyond those explicitly stated in this Agreement.
8.9. The source code, structure, algorithms, and architectural design of the software are protected bycopyright, trade secret laws, intellectual property rights, trademarks, and patents. The Client isprohibited from engaging in any actions intended for indirect use of the Company's services in amanner inconsistent with the purposes of this Agreement (referred to as “unauthorized use”),including but not limited to:Exploiting software errors for personal or financial gain;Copying, distributing, publishing, decompiling, reverse engineering, disassembling, modifying, orattempting to access the source code to create derivative works or otherwise misappropriate theCompany's proprietary software;Selling, assigning, sublicensing, transferring, distributing, or providing temporary access to thesoftware;Allowing any third party to access the Company's software through a computer network or othermeans;Exporting the software to any country (via physical or electronic means) without prior writtenauthorization from the Company;Using the software in a manner that violates this Agreement or applicable laws and regulations.Any breach of these restrictions may result in legal action and termination of the Client's access to theCompany's services.
8.10. The Client is solely liable and responsible for the payment of all taxes, whether domestic or international, arising from or related to the execution of this Agreement, in compliance with applicable laws and prevailing tax practices, including any future amendments thereto.

9. PROCEDURE FOR CONSIDERATION OF CLAIMS AND DISPUTES
9.1. Any disputes or disagreements between the Parties regarding the conclusion and settlement oftransactions involving Financial Instruments, or any other actions outlined in this Agreement, shall firstbe addressed through negotiations. If an agreement cannot be reached, the matter will be resolvedthrough legal means, subject to the claim’s procedure specified below.
9.2. Claims must be submitted in writing to the Company’s official email address or via the messagingsystem in the Personal Cabinet. Claims submitted by other means (such as phone, fax, etc.) will not beconsidered. The conditions for submitting a claim are outlined according to the claim’s procedure ashighlighted in the clauses 9.3. – 9.6. below.
9.3. A claim must include the following information: the Client's full name, trading account number, thedate and time of the incident (based on the system time of the trading terminal), ticket numbers for alldisputed positions and/or pending orders, and a detailed description of the dispute with appropriatejustification.
9.4 The claim MUST NOT contain:Offensive languageUncontrolled vocabulary.
9.5. Claims will be accepted for review by the Company within 5 (five) business from the moment the Client becomes aware, or should have become aware, of the dispute. A delay in submitting the claimmay result in its rejection. The total period for reviewing a claim will not exceed 5 (five) business daysfrom the receipt of the last required document.
9.6. The Company reserves the right to suspend all or part of the Client’s account operations who has filed a claim, pending resolution of the dispute or until an interim agreement is reached between the parties.
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10. CLIENT'S REPRESENTATIONS AND WARRANTIES By entering into this Agreement, the Client guarantees the following:
10.1. The Client acknowledges that the Company does not have knowledge of the procedures or anypotential restrictions that may apply to the Client when carrying out activities related to thisAgreement.
10.2. The Client is responsible for ensuring compliance with the laws and regulations of their countryof residence when engaging in the activities outlined in this Agreement. The rights of the Companyunder this Agreement are in addition to any rights provided by the legislation of the Company's countryof incorporation.
10.3. The Client has thoroughly reviewed the contents of this Agreement. The Client is aware that ifthey disagree with any provision(s) of the Agreement, they may decline the Company’s services onlyprior to accepting (acceptance) the terms of the Agreement, i.e., before entering into the Agreement.Once the Agreement is concluded, the Client is deemed to have accepted all of its terms.
10.4. The Client is fully informed, aware, and agrees that trading financial instruments carriessignificant risks. The Client acknowledges that they may lose all or part of the funds deposited in theirtrading account for an indefinite period. As such, the Client is responsible for independently managingthe risk (losses) in their trading account.
10.5. The Client guarantees that they have the legal capacity and authority to enter into thisAgreement, and that they are not under any influence such as; alcohol, drugs, or any form of coercion,deception, or threat.
10.6. The Client is aware that, in order to manage potential losses, they should frequently monitor thestatus of their trading account, at least once daily, utilize “stop loss” orders (which close losingpositions when the market reaches a specified price), automatically limit losses for each individualtrade, and regularly change the password to their trading account.
10.7. The Client is notified that placing stop-loss orders may not necessarily limit their losses to theexpected amount, particularly if unfavorable market conditions prevail, such as price gaps aftertrading hours, defaults, or other disruptions.
10.8. The Client understands and acknowledges that in the event of significant price movements(including price gaps), it may not always be possible to execute a trade at the desired price, especiallyduring global crises, terrorist attacks, defaults, or other events that significantly impact the market.
10.9. The Client understands that trading financial instruments online is a technologicallysophisticated service. The Company is not responsible for any disruptions caused by power outages,communication line failures, equipment malfunctions, disconnections from quote feeds, or othertechnological risks.
10.10. The Client is responsible for verifying the legality of the activities under this Agreement, and fordetermining whether any licenses or permits are required according to the laws of their country ofresidence.
10.11. The Client acknowledges that this section of the Agreement does not fully encompass all therisks associated with trading financial instruments. As such, the Client is encouraged to research andunderstand the risks involved before engaging in trading activities.
10.12. The Client is aware that margin trading is a high-risk activity and could result in the loss of partor all of the funds in the account. Therefore, the Client should refrain from using funds essential fortheir basic financial wellbeing for trading purposes. The Client should not engage in trading if they donot fully understand the fundamentals of margin trading or how to use the trading software forexecuting and monitoring transactions. A more detailed description of the risks is provided in the “Risk Disclosure,” which forms an integral part of this Agreement. The Client confirms that they have read and understood the risks outlined in this document.
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11. AMENDMENTS
11.1. The Company reserves the right to unilaterally amend or supplement this Agreement, including its annexes. Such changes shall take effect upon the publication of the updated Agreement on theCompany’s official website.
11.2. The Client is responsible for staying informed about amendments or updates to this Agreementby visiting the Company’s website at least once a week, either personally or through an authorizedrepresentative.
11.3. Any amendments or additions to this Agreement, once in effect, shall apply equally to all Clients,including those who entered into the Agreement prior to the effective date of the changes. If the Clientdisagrees with the modifications, they may submit a written request to terminate the Agreementwithin three (3) days of the amendments’ effective date.

12. GOVERNING LAW AND JURISDICTION
12.1. This Agreement is governed by the laws of the Company’s jurisdiction, without regard to conflictof law principles. All actions of the Company, including the provision of services under this Agreement,are deemed to take place within the Company's jurisdiction.
12.2. The location where services are deemed provided is the place where the final actions required todeliver the service occur.
12.3. The Client irrevocably:– Agrees that the courts within the Company’s jurisdiction hold exclusive authority over any legalactions or proceedings related to this Agreement;– Submits to the jurisdiction of these courts;– Waives any claims asserting that such jurisdiction is inconvenient or lacks legal force over theClient.
12.4. To the fullest extent permitted by applicable law, the Client waives any claim to immunity,whether based on sovereignty or other grounds, for themselves, their income, or their assets. Thiswaiver applies to actions including court proceedings, asset seizure (before or after judgment), orenforcement of any judgment against the Client’s income or assets.
12.5. In cases of conflict between this Agreement and applicable regulatory documents, the lattershall prevail. The Company reserves the right to take or refrain from taking actions necessary tocomply with such regulatory documents. The Company’s decisions in this regard are binding on theClient.
12.6. The official language of communication between the Parties is English. The Client must submitall documents to the Company in English or any other language approved by the Company. Ifrequested, the Client is obligated to provide translations into one of the Company’s official languages.
12.7. Proper communication with the Company’s employees is mandatory. The following conditionsapply:- The use of obscene language or hate speech in communication with Company employees isstrictly prohibited.- The Company reserves the right to deny services, ignore messages, or restrict communication inresponse to violations of communication protocols.- To protect employee safety and prevent conflicts of interest, the Company will not discloseemployee personal data or allow personal communication unrelated to this Agreement.- The Company may ignore repetitive appeals related to already resolved or ongoing matters thathinder transparent processes.- In cases of substantiated suspicion that the Client has violated this Agreement, applicable laws, orbusiness norms in financial markets, the Company may minimize communication untilinvestigations are concluded.

13. FORCE MAJEURE
13.1. The Company reserves the right to determine the occurrence of force majeure events. Uponidentifying such events, the Company will take reasonable steps to notify the Client. Force majeurecircumstances include, but are not limited to:Any action, event, or occurrence (e.g., strikes, riots, civil unrest, terrorist acts, wars, natural disasters,accidents, fires, floods, storms, or failures in power supply, communication systems, software, orelectronic equipment) which, in the Company’s opinion, result in the destabilization of one or moremarkets or instruments.Significant or drastic changes in financial market conditions recognized by market regulators,financial instrument authorities (in any jurisdiction), market participants, or official governmentrepresentatives, whose statements may impact market volatility or specific instruments.Suspension, liquidation, or closure of any market; absence of events forming the basis of theCompany’s quotations; imposition of limits; or unusual trading conditions in any market or withrespect to any event.
13.2. Upon determining the occurrence of a force majeure event, the Company may, at its discretionand without prior written notice, take any of the following actions:- Modify trading requirements.- Close any or all of the Client’s open positions at a price deemed reasonable by the Company.- Cancel all or part of the Client’s closed transactions impacted by the force majeure.- Adjust gains or losses resulting from transactions conducted during or following the force majeureevent.- Suspend or amend the application of any provisions in the Agreement that cannot reasonably befulfilled due to the force majeure.- Take or refrain from taking any actions deemed appropriate by the Company, based on reasonablejudgment under the circumstances.
13.3. Neither party shall be held liable for delays or failure to perform obligations arising from forcemajeure events, which occur beyond the control and reasonable foresight of the parties. Such eventsinclude declared or actual war, civil unrest, natural disasters, and other unforeseen circumstances.
13.4. A party unable to fulfill its obligations due to force majeure must notify the other party withinseven (7) days of becoming aware of the circumstances. Failure to notify or provide timely notificationforfeits the right to invoke force majeure as a basis for exemption from liability. If the force majeurepersists for more than one (1) month, the parties shall negotiate to determine a mutually acceptablecourse of action regarding the continuation of this Agreement.

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